Frequently Asked Questions
Maintenance
Yes, during business hours.
You can place a work order through the portal, phone the office, or come into the office.
All maintenance requests are handled in the order they are submitted barring an emergency work order..
No, you do not have to be present.
We will assist during office hours. After Hours, one would need to call an emergency maintenance. Once verified as a resident a locksmith will be called.
You are allowed to hang televisions, paintings, pictures, and draperies (with a neutral color on the back).
Amenities
24/7 gym access, heated pool, Dog Park, Lake access, Fire Pit, Propane Grill.
To see all amenities, please visit the amenities page.
The pool is open from 10 AM-10 PM.
Yes, we have open parking and each unit has a garage..
We provide a full-size washer and dryer in all units. The 1 bedroom has a stackable.
Yes, we are a pet friendly community.
$300 Pet Deosit and $35 a month pet rent.
No aggressive breeds and no weight restriction.
Yes, we have a pet park.
Refrigerator, Oven, Dishwasher, Microwave are all standard.
6-18 months leases available.
Yes, we offer corporate leases.
Treadmill, Elliptical, Free Weights, Leg weight machine
Quiet hours are 10 pm to 7 am. No fees
Admin
No, tours are free.
Walk-ins are welcome.
Open door policy daily
Online on our website or in the office.
Prorated Rent, Security Deposit, Pet Fees, and a one time admin fee
Ask about hidden fees if applying elsewhere. Make sure you know about all utility fees.
Online portal, in Office with Credit/Debit Card. Rent Drop Box with a personal Check, Cashier's Check or Money Order
Register for the portal.
None are included.
Call CSU at 719-448-4800
Any one of them.
The resident is responsible for all actions of their guest. Parking is available.
A guest can not stay longer than 7 days without notifying the office.
Rent prices are based on 6-15 month lease terms. No reduction for paying a year in advance.
No, a new deposit will be required.
Two times the rent with 60 day notice to vacate or the time between leaving and a new resident leasing.
Location
Cheyenne Mountain/Broadmoore Area
School district 2.
2.5 miles away
Target, King Sooper, Safeway, Home Depot, Michaels
Starbucks is 1.5 miles away
Directions
Lake Ave and Ventucci. Visit our Maps page for directions.
Quail Lake Drive
Didn't find an answer?
Our team is always ready to answer your questions.